Welcome to our FAQ! Need a quick answer to a simple question? Review the Q&A below before contacting us directly.
Q: Do you ship internationally?
A: I happily ship to every country around the world! Visit this link to learn more about pricing:
Q: When will my order ship?
A: We currently operate on a 1-2 operating day turn around time. Operating days at Tulip Bloom are Monday-Thursday. 95% of orders will ship the following operating day. Orders placed before 8:30am CST on operating days* will ship the SAME DAY! The only exception to this is if I have a scheduling conflict in the evening.
Q: When will the color I need be back in stock?
A: At Tulip Bloom, we make every effort possible to ensure that materials are restocked quickly! I try to restock materials every 2-3 weeks. I recommend turning on post notifications on Instagram (@tulipbloomsupply) & sign up for restock notifications in the listing details. Has it been 3 weeks and you still can't find what you need? Please send an email to email@example.com and I'll respond as quickly as possible.
Q: HELP! My faux leather center won't stay in place. Do you have any tips & tricks?
A: You bet I do! Check out our helpful hints by clicking here.
Q: I got these amazing samples but I can't figure out the color names. Can you help!
A: Most definitely! Please shoot over an email with a photo of the colors you're interested in and I'll do my best to identify them!
Q: Can you sell me this material in larger sizes?
A: We cannot currently offer larger pieces, but please click here to learn more about BTY purchasing.
Q: Can you get specific colors in stock?
A: Absolutely! I love customer suggestions. Email a snapshot of the color you're looking for!
Q: HELP! Something is wrong with my order. What do I do?
A: Send an email to TulipBloomSupply@gmail.com with specific details of discrepancies and we can go from there!
Q: Can my purchase be returned?
A: Unfortunately the current policy at Tulip Bloom is that all sales are final. No exceptions.