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FAQ

Welcome to our FAQ! Need a quick answer to a simple question? Review the Q&A below before contacting us directly.

 

Q: Do you ship internationally?

A: I happily ship to every country around the world! Visit this link to learn more about pricing: 

Q: When will my order ship?

A: We currently operate on a 1-2 operating day turn around time. Operating days at Tulip Bloom are Monday-Thursday. 95% of orders will ship the following operating day. Orders placed before 8:30am CST on operating days* will ship the SAME DAY! The only exception to this is if I have a scheduling conflict in the evening.

Q: When will the color I need be back in stock?

A: At Tulip Bloom, we make every effort possible to ensure that materials are restocked quickly! I try to restock materials every 2-3 weeks. I recommend turning on post notifications on Instagram (@tulipbloomsupply) & sign up for restock notifications in the listing details. Has it been 3 weeks and you still can't find what you need? Please send an email to tulipbloomsupply@gmail.com and I'll respond as quickly as possible.

Q: HELP! My faux leather center won't stay in place. Do you have any tips & tricks?

A: You bet I do! Check out our helpful hints by clicking here.

Q: I got these amazing samples but I can't figure out the color names. Can you help!

A: Most definitely! Please shoot over an email with a photo of the colors you're interested in and I'll do my best to identify them!

Q: Can you sell me this material in larger sizes?

A: We cannot currently offer larger pieces, but please click here to learn more about BTY purchasing.

Q: My material has a small amount of glue staining. What is this from?

A: Small amounts of glue stains on the back of fabric due to the manufacturing process is normal. Materials with excessive glue staining are discarded, however materials with minor glue spots (based on my discretion) are still stocked for normal sale and not discounted.

Q: Can you get specific colors in stock?

A: Absolutely! I love customer suggestions. Email a snapshot of the color you're looking for!

Q: HELP! Something is wrong with my order. What do I do?

A: Send an email to TulipBloomSupply@gmail.com with specific details of discrepancies and we can go from there!

Q: Can my purchase be returned?

A: Unfortunately the current policy at Tulip Bloom is that all sales are final. No exceptions.

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